[Resolved]  Idea — My balance was deducted at the very fast rate

I have the sim of Idea.I have basic/feature phone with preloaded whatsapp.When I clicked on the whatsapp icon then my balance reduced from Rs 118 to Rs 79.Today I talked to the idea customer care.His name is Mr Rajinder Singh.I told him about this deduction.I said please register my complaint.He said he will not register the complaint.He said I had purchased the game that's why money has been deducted.But it's very true that I, didn't buy any game.I just clicked on whasapp icon then my amount had been deducted very fast.But Mr Rajinder Singh is very rude.He didn't register my complaint.Even I didn't get my balance back.