[Resolved] Idea — my recharge did not happen but my money was cut
M
Monmi Devi
from Duliagaon, Assam
I wanted to recharge my jio number with rs 499. By mistake i typed my idea number. There is no such scheme in idea. So the recharge did not happen. I called idea customer care several times to check if any recharge was done in this number to which they replied in negative. I checked my bank balance and the money was cut. Now i don't want the recharge. If you could return my money back.
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Jan 22, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2017
Idea Cellular Customer Care's response Dear Customer,
Apologies for the inconvenience caused. We are unable to fetch the details for the given number. Hence, we request you to share the screenshot for the recharge done towards the given number for better assistance.
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