Idea — no proper response

Address:

Indore, Madhya Pradesh

Deduction of 120 rs from my balance...india talkies subscribtion done on my fone widout my knowledge...i called customer care dey rplied dat d subscription is done through net...got msg dat matter will b resolved by 5 april...i got a call on 5 april...dey said amt is not refundable...n asked me if i want to deactivate talkies...dey deactivated d service...bt denied to repay my 120 rs baln ...as dey said datvidea is not reponsible for it...do u guys think dat v r fool...v r usin ur internet n u say day for deduction of ne balnce by idea services ...idea is not responsible...ur cheatin on us..u guys r takin our hard earning falsely...i want my money back...or else ull loose ur customer...ty number [protected]