Idea — Outgoing and incoming call detail of my number

vkjatav

from Mumbai, Maharashtra

Address:	Saharanpur, Uttar Pradesh, 247001
Website:	www.idea.com

Respected Sir,

I Complained last time that i need of Outgoing and incoming call detail of my own mobile number and representative of idea company told me to talk on 12345, i talked and they told me that they can not provide call detail of the month of May, 2015 because of excess time of last 6 month but they refused to tell me the reason that why they can not provide me the detail of May, 2015 and rule of idea company.

I again complain that idea company is not providing me the detail of my own mobile number of May, 2015. if they can not provide, give me the reason why and rule, and for this dispute where and which Indian court i should file petition against idea company.

Thanking You

Vikas jatav
[protected]
[protected]@yahoo.com

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Idea Cellular customer support has been notified about the posted complaint.

Jun 06, 2016

Updated by vkjatav Respected sir,

Today I submitted a complaint regarding Bill details of my outgoing and incoming call and your answer was

"Dear Customer,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [protected]@idea.adityabirla.com. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular"

I again describe that i have already contacted on 12345 but they told that they can not provide the call details of more then 6 month, and i require of bill details of MAY, 2015. So again i want to know that

1. Why can't you provide me the details of May, 2015
2. Tell me the rule of not providing the bill details of more then 6 month.
3. In which court i should file petition against Idea company if you are unable to provide me the details of more then 6 month.

Thanks & Regards

Vikas
[protected]
[protected]@yahoo.com

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Comments

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [protected]@idea.adityabirla.com. You can also visit our website, www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

vkjatav

from Mumbai, Maharashtra

Respected Sir

I have written in my complain that i have contacted on 12345 but they are saying that we are unable to provide the details of more then 6 month. Please read carefully my complaint again.

Thanking You

Regards

Vikas Jatav
[protected]