Idea — overcharging by misleading customers

Address:Mumbai City, Maharashtra

i was given a code to activate a booster pack for 3g. but after i saw my june months bill of almost amounting to 10, 000, i was told that it was not a booster pack. it was a code to change the 3g data plan. i was using 3gb monthly plan, why on earth will i change my plan to 300mb. Idea has charged me about 8000 for one month's data usage. this is ridiculous. my average monthly bill used to be 1000 and this month my bill amount is whooping 10000. i am still hoping that idea will take care of this. otherwise i wouldn't think twice to port all my 6 connections to a different provider.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We understand & regret the issue with your Idea mobile bill. To investigate, please reply with your Idea mobile number and alternate contact details. You can also call 198 from your Idea mobile for further assistance.

Thanks & Regards,
Customer Care, Idea Cellular

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