[Resolved] Idea — overcharging first recharge on port number | |||
Dear sir/madam I have 6 idea pre paid connection and i wanted to add one more connection through port from other user, i have got the upc number so i went to idea gallary at margao near hari mandir in dalal commercial center, there i have interacted with the person named mr. Raj he told me that i have to make first recharge of minimum rs.425 and not below that and then the process will start and it will take atleast 7 working days i told him my phone is a ordinary which does not have internet, he refuse me to provide sim for the connection Was this information helpful? | |||
Nov 30, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 Idea Cellular Customer Care's response Dear Customer, Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further. Regards, Prajakta | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Please make it. Otherwise i'll got cybercell for further actions.
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta