[Resolved]  Idea — recharge not done but money deducted

Address:Bangalore, Karnataka

dear sir/mam yesterday night i recharged a number of idea karnataka circle with the roaming national pavk. the amount was deducted from my account but the number does not have the pack activated. it was an online transaction made on ezrecharge.in. the number is [protected]. please look into the matter. txn no[protected]. have received a msg regarding the deduction as well. my number iis [protected] yours sincerely Megha
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Customer,

We regret to inform you that we are unable to find your payment, thus we request you to forward us a screen-shot of the bank statement (un-editable) showing the deduction made from your account towards payment of your number on our E-mail ID.ccare.[protected]@idea.adityabirla.com for further course of action.

Thanks & Regards,
Customer Care, Idea Cellular

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