Idea — REPLACEMENT O[censored]NUSED RECHARGE CARD

Address:Ernakulam, Kerala

While scracthing Internet Recharge Coupon last 4 digit of coupon has been damaged .I contact the IDEA Customer Care and the IDEA Stores, Both are diappointed me ask me Contact the retailer only can replace the recharge card instantly.But the retailer told me that he only replace the card after 4 months and Insult me hardly Retailer Details:- St.Marys Stores Gandhinagar Kureekad (P.O) Ernakulam PH:-[protected] Recharge Card Serial No:KE[protected]
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Idea Cellular customer support has been notified about the posted complaint.
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Immediate Action on this type of complaints

Dear Customer,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular
IDEA contact me on 19/06.2015 in [protected].Also i told the concern person the above mentioned serial no of card .They told me that they were under processing with that serial no.Yet i did not get any result for my lost money after 1 month.
On 20.06.2015 my losted money credited in Idea Account.Thank you for your Services.
I Have Purchased 30Rs IDEA Recharge Card
But Pin Number Is Damage After Crash.
Please Give Me Scratch Pin Number To My E-mail
OR Recharge On My Mobile Number +91-[protected]

Serial no.-[protected]
Scratch No-8034*****0285*74

E-mail Id [protected]@gmail.com

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