[Resolved]  Idea — Sim blocked and non co operation of customer care excecutive

Address:Kolkata, West Bengal

My sim no [protected] has temporarily blocked.I have received a message from IDEA on Thursday that please submit your documents to ur nearest retailer for verification and my no has been blocked on Saturday.Even Ur company have not given enough time to me.I have already submitted all the documents during the purchase of sim then why I should resubmit? I am using this no during 18 months over.As a customer I am facing lots of problem, can't contact anybody.I have visited at birati customer care shop(opposite of Sidweswari Mandir) 2 times. but the executive of that shop was not co operating and entertaining. I am harassed. Now if you don't take any step and not start my sim within 2 days I will leave my no.. My email Id is [protected]@gmai.com and alternative no is [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 8th Sept 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 9th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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