Idea — Stop service within 24 hour notice

Address:741235

My number # [protected] has been blocked after a message sent on 30 sep. ( " your mobile will be disconnected within 24 hrs, due to invalid documents as per govt regulation, please use your balance and offer" ) . before I understand the notice... my number has been blocked. I don't know where to submit document's ... please help me. I had more than Rs. 300/- balance with my Idea sim . that number is important to me. I want to back my number as early as possible. I live in kalyani, Nadia. please help me ... if I can submit my documents online.. Thanking you Moon Moon De B-10/101, Kalyani Nadia Pin- &41235 west bengal
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

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