Idea — update idea sim not activated

Address:Ludhiana, Punjab

I have purchased one sim no.[protected] & mobile no. [protected] on 9.12.2014 from an idea sale at Air Force Station, Halwara and charged Rs. 150. Regarding this I am asked to submit my documents again at any idea point (information given by mail idea customer service). at the time of purchase Mr. Gupta (told by Sidhu Telecommunication, Guard room Sudhar) SDC was available who had taken my documents and he forget to take my signature across the photograph. my application form after 10 days returned to sidhu telecom and asked to get my signatures across the photograph as my signatures across the photograph are not matching with rest of my signatures. after notice I came to know that someone (surely idea rep) tried to forger my signatures and now i have received a mail that i have to submit fresh documents and fresh photograph to any of the idea point and nearest address which is given is atleast 15 Kms from my place. so I request idea to pls send somebody at my place and get your sim back... and return my Rs 150 and pls inform your employees that forgering someone signature have legal obligations. please contact me at [protected] to get my address and surely i am not going to give you another set of documents and pics and I hate idea.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your meeting with our customer service associate on 24th December 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
no body have contacted me and solved my problem

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