[Resolved] Idea — worst 4g network

Mohd. Shadab

from Gurgaon, Haryana

Address:

Mumbai City, Maharashtra, 400043

I'm facing 4g speed problem for 6-7 months. I've called many time but i've never got any solution from custom care. They always says its temporary problem with signal tower it'll be fixed in month. Whenever i call they say same. They say that check phone's 4g compatibility and clear browsers cookie and all. I've complaint many time but i haven't got any solution. I think i have to switch to any other network provider. It's enough.

I live in rafiq nagar, govandi, mumbai

Was this information helpful?

No (0)

Yes (0)

Sep 25, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused and delay in responding to your concern. As per our record, Network visit has been done at your location, maximum possible optimization done on serving site but no major improvement found in indoor coverage area.

Regards,
Prajakta