[Resolved] Idear Cellular — Refund on Adjustment amount on Post paid connection | |||
Dear Sir I write this to complain you about Idea Cellular, i am using this network for last 11 months, my personal contact number [protected] which i have took my connection from SunShine Communication of Hyderabad who is the dealer for Idea Cellular, while taking connection this people told me to pay the security deposit of 500 INR, which i have payed them, they told me from 6th month of your postpaid bill cycle this amount will be adjusted, till now nothing has been adjusted, i have asked them to do so, but they din`t and called them several times and conformed that the amount was not yet adjusted, they have conformed me orally, i wrote them a mail on this, they replied saying the entire amount was adjusted in November bill, my bill amount for November was 352 INR, but sir i have payed this amount, i am sure that nothing has been adjusted from them, they suddenly created a word that this is has been done and now they say that there is nothing to be adjusted, I here mention in my complaint that this people have cheated me with all this stuff, i would like to request you to take action on this and please do need full for me where i believe that this is the only place where i find justice, my point is if they have adjusted the amount is November then 500-352 is 148, at least they could have say this, but they say there is no more pending to be adjusted, they do this to may people, most of them leave it because they don't want to mess up i have spoke to Idea Cellular Customer support, they always say that there application is down, they talk sense less, I beg for your support on this. Hope you would do need full and take action on this. Thanks&Regards Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 24th April 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 24th April 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular