IDFC Bank — fastag

Address:Mumbai City, Maharashtra, 400051

The recharge from my PayTm wallet into IDFC Fasttag account for Rs.200 failed on 27th Dec 2017 and I raised a complaint (IDFC_SM_936) which still is not resolved and no one has any clue when it will be resolved. The money is still not credited either into my PayTm account or into my IDFC Fastag account. Everytime I reach out to the toll free number, the only update I get is, the back-end team is working on it and we cant tell you when will it be resolved. It is already a month now since this transaction is failed and there seems to be no clue as to what is happening...
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Respected sir
I have saving account in IDFC Bank Ahmedabad branch banker don’t accept my 10 rs coin and told me go to manager and he also refuse to accept the coin pls help

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