[Resolved]  IFB — AMC not being attented and complant being closed

Address:

Chennai, Tamil Nadu

I have taken an AMC for my microwave oven 30 SC 1 in march 2014 .There was a problem and the technician told me that there is a problem in the panel and took the panel after a month he told me service center has been changed from ambattur to avadi . Avadi people will rectifying the problem. When contacting avadi service center they refused to attend saying that ambattur service people have taken the panel.On pressuring the ambattur service center they came and kept a panel and said avadi service center people will fix it.Both of the service people are not attending the compliant and just closing the compliant. I contacted the regional manager and told him my problem he is saying that the model has be stopped and he will refund the AMC amount minus service charges taxes etc.It is over ten months and my complaint has not been attend and i have been put in a lot of trouble running round here and there ever time i make a complaint they are saying they will attend it but never turn up . Immediate action is requested for my compliant or I have to move to consumer court.