[Resolved]  IFB Appliances — ac not working and complaint marked as resolved

Address:	Mohali, Punjab, 140604
Website:	www.ifbappliances.com

Dear concern

I bought an ac of ifb company from a dealer named appliance gallary from setor 22c chandigarh model no. Iacs18ka3tgc 1.5 ton on 22-jun-2017.

The ifb technicains installed it next day. It dont give required cooling and it gives heat while running. Then i make a complaint on dated 02-july-2017. Complaint no. [protected]. Which remain unclose after two three visits of complaint resolver and try rectifying heating problem but they got unsuccess in their hand. Resolver says that it will be fine when you use it for two three months.

Then i again complaint on 14-sept-2017 regarging above said issues. Resolvers came after 3 day and ac don't cool 23°. The resolver says that you need to maintain the cooling at 16°. But still not give cooling. Its not too hot the ac will not cool at 23°.

On 03 oct 2017, the complaint is marked as resolved without any resolution.

Now again logged a complaint at shop from which i have purchased it. Ifb team not responding.

This is the defected piece and requesting you to kindly replace it. If it is not possible then take your ac and give my money back. Kindly take your step regarding this complaint at the earliest.

Regards,
Vishal babbar