[Resolved]  IFB Appliances — Company not attending service request

Address:	Ranga Reddy, Andhra Pradesh, 500084
Website:	www.consumercomplaints.in

Dear Sir/Madam,
I have been using IFB dish washer since April 2010.I have purchased annual maintenance contract which is valid for another 10 more months. I had registered a compliant about an issue in the Dish washer on 20/Jan/2016 compliant # 16995933 . One service technician came and said that a part has to be replaced and that he would come back replace. Since he did not turn up I registered another complaint [protected] dated 28/Jan/2016. I had called up the service call centre[protected] after this and enquired about the status. They said they would raise the priority and get it attended immediately. I had then called Hadvika enterprises IFB's service agent in Hyderabad. They said they do not have the required part and hence cannot be replaced until they receive the part. I had also mailed [protected]@ifbglobal.com about this issue last week. Until today I have not got any response. I am deeply paid by the deficiency of service . I request your kindself to investigate and penalize the company and the service provider and ensure that my appliance is rectified at the earliest.

My Customer ID 2270961 Machine No[protected]

Since I did not find dish washers in the category, I have selected washing machines.

Thanking you Sir,
Anand Viswanath
[protected]@hotmail.com