[Resolved]  IFB Appliances — IFB brand has just become a joke!

Address:New Delhi, Delhi

IFB washing machine
I must tell u or request u to please go through the complaint numbers below since May 2015 ( 15 times )
19 may[protected]
21 may - same
10 July[protected]
16 July[protected]
20 July[protected]
22 July - same
28 July[protected]
1 Aug[protected]
8 Aug - same
18 Aug[protected]
21 Aug - 1625884
1 sep[protected]
9 sep[protected]
11 sep[protected]
23 sep[protected]
Now u only tell me why I will complain if some one could come to do the work properly
It's an answer to me that if a customer does AMC he is making fool of himself, also I can bet if there would be no AMC the repair and service would be class apart, with no AMC the services are class apart
Felling sorry about brand IFB, with such a bad attitude towards the customer
In all these complaints only the technician visited two times with prior information, otherwise the technician comes to us with no notice.
I have spoken to The IFB area incharge Mrs NEEMA DHOGAL [ [protected]] but no positive response from her too.
She has stopped taking my calls . I had sent number of SMS but again no response .
+1 photos
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Mar 20, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2015
IFB Industries Customer Care's response
Dear Prashant,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Oct 08, 2015
IFB Industries Customer Care's response
Dear Prashant,

We tried to establish contact with you but unfortunately we could not get
through.

We hope we were able to address all your concerns to the best of your satisfaction. We sincerely regret the inconvenience caused to you and once again assure you our best services in future.

IFB Team
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    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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