[Resolved] IFB — Complaint regarding washing machine not attended

Ramesh Veeramony

from Edakkulam, Kerala

Address:

Kollam, Kerala

We have registered a complaint 2 months back.And a fter repeated reminders a service technician attended and informed us that a rubber ring is tobe replaced.He asked us to once again rtregister complaint and promissed to attend on receipt of spare part from company. Though we used to call him several times, he never bothered to attend us. We contacted the service centre here and every time they promissed to send the technician. The technician, one mr. Subin, used to swithoff his mobile when he realises that it is from our phone..

We have purchased the machine from ms aliyas electricals, pallimukku, kollam, kerala. Till date our complaint is not attended.

My e mail id is [protected]@gmail.Com

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Mar 29, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2014

IFB Industries Customer Care's response Dear Ramesh Veeramony

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team