[Resolved] IFB — Customer is king think again welcome to the world of ifb | |||
Dear sir, My customer id is 1672157 sure you will have the logs of the last three months. Quite an experience to know that some great monopolistic companies have their customers by their necks the staff just keep aside the phone trying to play the technical snag stuff and await your patience gives way. The ploy being you contact the next guy he reads out the same protocol he wont transfer you to a higher up or the same person you spoke to and you keep repeating and pleading for the service. This has been going on from the 13th of oct till date in our case. Well the funny part is that if you get through the senior he arranges a call to one of the most unique and disrespectful guy called sampat who is the so called franchise appointed to take care of the service and someone who still had a phone, on a tariff plan in which incoming still charged, so best of luck if you get through. Well did know how to be generous in life and give alms well thanks to ifb have learnt how to beg. Hope to get a solution to the problem, but sincerely if you want to ruin something for someone gift him an ifb wait to it to start to give him trouble i bet anything ifb won't let you down. Rest assured. Was this information helpful? | |||
Nov 24, 2016 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Oct 21, 2016 IFB Industries Customer Care's response Dear Ryan, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team Verified Support Oct 22, 2016 IFB Industries Customer Care's response Dear Sir, Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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