[Resolved]  IFB — Dishwasher leakage..complaint No.[protected]..

Address:Chennai, Tamil Nadu

I have lodged a complaint toll free about the leakage. The dish washer is having AMC. I have complained on 19th May 2015. I am residing at Kodambakkam, Chennai-600024. No technician turned up for 3 days. Again I contacted toll free just to know the reason for not attending the complaint. Toll free official gave me Chennai phone number with intimation to contact one Shanthi. I contacted to the number given to two consecutive days. Even then nobody attended or contacted till today I.e. 27th. Again I contacted Toll free but with my surprise I am told by toll free staff that Chennai office closed the complaint. I asked the reason for that. He said he is helpless. He asked me to lodge fresh complaint. I refused. Why I should do it without my mistake. I told toll free to sort out the issue by 28th noon otherwise I have no other alternative to approach Consumer Court to prefer a complaint to claim damage...K. Suyambu, M.A., LL.B.
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Apr 6, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
May 29, 2015
IFB Industries Customer Care's response
Dear Suyambu,

We are extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest .

IFB Team
Verified Support
Jun 02, 2015
IFB Industries Customer Care's response
Dear Suyambu,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.
Complaint comments 

Comments

In future I will not buy IFB connected appliances nor allow my friends to buy IFB connected appliances. No service.

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