Comments
I am also going through same from IFB team. Mine is IFB Neptune dishwasher. The machine is fine, only rinse aid chamber has fault. But the service people will tell this part is not available and are quick to tell the deal for exchange.
If this issue is not resolved by IFB, I will never buy a IFB product.
If this issue is not resolved by IFB, I will never buy a IFB product.
IFB Industries Customer Care's response, Jun 23, 2021
Verified Support
Dear Sir/Madam,
Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ .You can also write to us at [email protected] along with your contact details and we will help resolve your issue.
Regards
IFB APPLIANCES
Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. We also have a Chat option for speedy and instant support via Chat-bot at https://agentchat.ifbsupport.com/live.html. Now you can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ .You can also write to us at [email protected] along with your contact details and we will help resolve your issue.
Regards
IFB APPLIANCES
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Is this why we have shell out 30-40 thousand when buying dump it if one part fails.
Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [email protected] incase any further assistance.
Regards,
IFB APPLIANCES