IFB — Elena 5Kg Harness issue not resolved yet since Dec 2013

Customer ID 1493531
Date Ticket Resolution
[protected] Ticket 14808512 Harness issue New Complaint, Harness not in stock
[protected] Ticket 14261139 Harness issue Not resolve
[protected] Ticket 13180190 Harness issue Not resolve
[protected] Ticket 12963911 Harness issue Not resolve
[protected] Ticket 12792266 Harness issue Not resolve
[protected] Ticket 12758604 Harness issue Not resolve
[protected] Ticket 12746067 Harness issue Not resolve
[protected] Ticket 12207099 New AMC, Harness issue Not resolve
[protected] Ticket 12160964 Rs. 1820/- amount paid for Harness, Not resolve
[protected] Ticket 12160964 Harness to be change, Not resolve

Customer ID 1493531

Customer ID 1493531

[protected] Ticket 14808512 Harness issue New Complaint, Harness not in stock
Engineer Visited : 7th Feb 2015
Analysis Given: Motor of the Machine is Not working. Needs to be changes.
Engineer was supposed to Re- visit after 2 days on 10th Feb 2015, but not yet visited.

Problem is Still pending and Aggravated.
Machine is in AMC and we are not able to use the Machine completely for entire 1 Year. Even though the Machine was in AMC I was charged with every visit of engineer for spares.
I have lost on my investment. Request you to compensate for Financial losses & request for Compleate Replacement of the machine with new one within 8days of this complaint else I will have to go to Consumer court with this complaint.

Thanks & Regards
Ravindra Sonar