[Resolved] IFB — Fully automatic washing machine

Sunir Rai

from Allahabad, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226023

Sir,
Required details are as under-
name- Sunir Kumar Rai
Regd mobile no- [protected]
Address- 59 Vishnu lok Colony Kanpur Road Lucknow - 226023
Product- Front Loading IFB Washing Machine
ifb customer code -2183069
complain- During washing machine cuts punches the cloths
Machine is under AMC
complain lodged to customer care on dated 08.06.2016 complain no[protected] complain closed without resolving the problem. Again complain lodged on 10.07.2016 complain no[protected] and after 10.07.2016 several reminder on customer care and every time they ask technician will visit within 48 hours but no one visited till date and problem still out stands .due to non services from ifb we suffer so many cloths damaged by machine and inspite of amc no visited for solvin the problem. Really it is a bitter experience with ifb.

Was this information helpful?

No (0)

Yes (0)

Nov 19, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Oct 02, 2016

Updated by Sunir Rai sir,
my complain still out stands and still not resolved. No one has visited till date from the company to resolve the problem.

Verified Support

Oct 03, 2016

IFB Industries Customer Care's response Dear Sunir,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Oct 09, 2016

Updated by Sunir Rai sir, my complain still not resolved, ifb customer care assures since 10th july 16, more than three months and every time their technician will visit shortly. but till date no technician visited . It seems either they are dummy or they intentionally misguide and harass their consumer. Now i would also like to know the reason for such delay ad the action taken against the concern official other wise i will knock the consumer court.

Verified Support

Oct 19, 2016

IFB Industries Customer Care's response Dear Sunir

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.

Related IFB Industries reviews

View all 6868 IFB Industries Reviews

Comments

Sunir Rai

from Allahabad, Uttar Pradesh

sir, my complain still not resolved, no one or technician visited till date, IFB team assure us since 10 th july, i think they are also misguiding and harassing their consumers other wise in spite of such repeated reminders question does not arise that call not attended since more than three months. ifb service is not bad but worst service. i would like to know the reason for such delay and the action taken by the company against the responsible person, other wise i will knock at consumer forum.