[Resolved] IFB — ifb 5.5 kg digital washing machine

pal83

from Tirur, Kerala

Address:	Cuddalore, Tamil Nadu, 607101
Website:	IFB

I have a ifb 5.5 kg digital washing machine. The door interlock malfunctioning. Door letters blinking after closed the door. After complaint to customer service, a technician came from neyveli, his name is iyappan. He said, interlock and digital board is bad. But i asked him just change the interlock if problem still exist i can change the board also. But he refused to change the interlock. He wants rs 4500 to fix it. But i bought used switch for rs 200 and fixed my self. It is working now. I hate the ifb service and technicians.

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Sep 25, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

IFB Industries Customer Care's response Dear Sir,

We tried to call on [protected] number but unable to contact. Please provide register complaint number or contact number, so that we can further assist you.

Regards,
IFB APPLIANCES