[Resolved]  IFB — IFB Micro Oven

Address:

Bangalore, Karnataka

Hello, I am from bangalore, KR puram. My Permanent customer ID : 10663834 I raised the complaint to repair my Oven 50 days before. One service engineer (Basha) came after week and asked me to go for a 2 year AMC to repair it.(there was a minor issue in the oven .but the technician don’t know anything he short circuited something and then transformer not working) . I paid the amount for 2 years via cheque on 13/6. After many calls the same person came to my home this Monday (21/7) and he was not able to resolve the problem as he don’t know what to do…. And he said as he will come next day but no response from him after that. When I called him again he said he is out of station. Hence I called the service center immediately but they told he is not in out of station and he will come today. But he never turned up. After many calls they said as they will send the another technician(Ravi) but that guy keep on telling as he will reach my home in 10 min for last 2 days but still not coming. And now he is not picking the call at all, The WORST thing is, no one picking my calls in the service center. Seems they noted my all numbers and not picking at all.. Trust me today only I called at least 50 times but no response from them. Please take the necessary action immediately. Technician numbers and name: • Basha – [protected] • Ravi – [protected] • Customer service Rep: Lavanaya and Aswini :[protected] and[protected] Thanks Chandrasekar [protected](Bangalore)