[Resolved]  IFB — IFB Microwave oven service problem

Address:	Hyderabad, Andhra Pradesh
Website:	www.ifbappliances.com

I am Swetha, I logged a complaint for my oven repair, On repeated calls and reminders they have attended on 19th May 2016 and said the problem is related to the capacitor and it costs more than Rs.1000/-, so suggested to register AMC warranty so that capacitor will be covered under warranty which gets activated after 45 days and made us pay 1500 + Service charge 300 for home visit = Rs.1800/-.

Later, waited for the AMC to activate and i have registered complaint again and given the ticket number as 10859056 on 8th July 2016 and the person has attended on 14th July and said as it was some fuse problem and nothing more and need to be replaced which cost 500/- and is not covered under warranty. But, left saying parts to replace are not available.

Now, the second visit person has been cancelled my request without any reason. And again request has been raised [protected] on 6th August and not even response i got from them now.

First a reputed company like IFB should have better qualified people to handle simple matters.Now I feel that it has been made a big mistake that we bought an ifb product because ifb’s sevice has proved to be the worst till now. we are using so many products but haven’t had such kind of experience.