[Resolved] IFB — IFB microwave Owen model 30SRC1 not working since I purchased | |||
My name is damodar Chowdary, I have purchased my IFB Microwave Owen model number 30SRC1 on 29/09/2014 for 14, 000/- in Vijaya digital showroom in Guntur. But since then the device is not working properly. It was working occasionally only remaining days it was not at all working . I have complained several times since I purchased but the service man comes n checks it saying that device is working wen he comes to home but later on it won't work. Even I have taken a video proof saying that device is not working. It passed on 11 months, they didn't solved my problem inspite of repeated complaints. I am not at all satisfied with their services. Please take care my problem and do the needful!! My mobile number is [protected], mail id damodar.[protected]@gmail.com Was this information helpful? | |||
Mar 17, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Sep 03, 2015 IFB Industries Customer Care's response Dear Mr. damodar, We hope we were able to address all your concerns to the best of your satisfaction. We sincerely regret the inconvenience caused to you and once again assure you our best services in future. IFB Team | |||
2 Comments | |||
Comments
Customer service people said that they will extend my warranty period for 9 months As my problem is since I purchased which is of one year!! Now with out contacting us how u people can close my complaint E78102.. Please don't ever close a complaint without customer satisfaction!!
Reply
Customer service people said that they will extend my warranty period for 9 months As my problem is since I purchased which is of one year!! But they didn't extended my warranty at all! Now with out contacting us how u people can close my complaint E78102.. Please don't ever close a complaint without customer satisfaction!!
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