IFB — IFB Washing Machine poor service

Address:

Chennai, Tamil Nadu

5 months back i had a problem with my executive elite washing machine and your franchise GLOBAL SOLUTIONS from mogappair west changed the panel and charged Rs5000/-. Now timer is faulty and GS requested to take AMC and promised to replace the timer within 10 days from 16.04.2015. With immense pressure and regular contact with IFB & GS I failed to get the job completed. Now I lost hope on IFB and the Engineer visited 30.04.2015 have informed that panel to be changed for which i had incurred Rs5000/- iI doubt whether profesionals are recruited or non professionals and non technical are absorbed since lot of confusions and lost reputation on IFB. Please provide a permanent resolution without any charges or i kindly request you to refund the AMC. I had never expected such a lathargic, False promise and non Professionals from IFB. In this regard i had contacted Customer care and ticket number is [protected] dt 28.04.15 and GS, Mogappair West and Mr Venkatesh, State coordinator IFB. NO USE