[Resolved] IFB Industries — 25SC4 Microwave

Avi1507

from Malkangiri, Chhattisgarh

Address:

491001

Very poor service..had a breakdown 2 months back..just need to replace a part but even after regular repeated complaints..the service people have not yet resolved my complaint. My product is in warranty. The service people always have excuses for delay in service. I am reminding them from the 8th of July! The head office in raipur here nearest to me..there the people give excuses like the part is not available or the part came for replacement was faulty or they don't have any technician available. They always tell us the next day next day..but here I am still waiting for a descent response.

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Oct 4, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2016

IFB Industries Customer Care's response Dear Avi,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team