[Resolved]  IFB Industries — After sales service of washing machine

Address:Nellore, Andhra Pradesh, 524004
Website:ifbglobal.com

I purchased a IFB top loading washing machine on 10/11/2015 on my father Shaik Gouse Basha's name from M/S Happy Home, in Nellore of AP. The shop assistant told that as the next day was deewali holiday, the customer care assistant will come on 12/11/15 and install the washing machine and will give a demo on that. But nobody turned up for 2 days after the said date i called up M/S Happy Home and they said that they have already forwarded the documents to customer care center in Nellore and given a contact number [protected]. From then i am trying to contact through the number to the customer care centre, but it"s answering as switched off. This showing how the customer care center is neglect about after sales service. One of my uncle also told me before purchasing this machine that the after service of IFB is very poor in Nellore. But by believing the brand image of IFB, i purchased it. After purchasing i Know regretting. by complaining here i am thinking that i may get a favorable action from your side,
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Mar 29, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2015
IFB Industries Customer Care's response
Dear Shabrez

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
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    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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