[Resolved] IFB Industries — AMC Issue

Divyaprakash Thirunavukkarasu

Address:	631502
Website:	www.ifbappliances.com

To, Whome so ever is responsible.

I bought an Air conditioner & Washing machine from IFB & really feeling the pain everyday!

Multiple complaints has been made for the repair of My IFB Airconditioner & haven't got a solution. Each time executive comes, puts the blame on the previous executive, and nothing being done for the actual repair. All the visiting executives had been recommending a replacement of some part attaching the bills. It runs whole night but doesnt cool the room at whatever least temperature we keep. It is leaking inside my bedroom. THE WORST Service from IFB. Last service person who came told it is not even installed properly.

I have paid a AMC of 5187 on 16/11/2015 for 2 years. No one ever turned up till date. What for is this 5187 paid for ???

Is this the kind of service you give to customers. I have waited enough. I lost patience now. Is someone going to fix this or I am suing IFB ???

I am posting my issue online.

~ Thanks & Regards,
Divyaprakash.T

(PHONE: DL: +91-[protected] / TN: +91-[protected] )

+2 photos

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May 27, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2017

IFB Industries Customer Care's response Dear Divyaprakash,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

Verified Support

Apr 24, 2017

IFB Industries Customer Care's response Dear Divyaprakash,

Hope your issue has been resolved. Do write to us if you require further assistance.

Regards,
IFB APPLIANCES