[Resolved] IFB Industries — Amc not fulfilled-validity extension to be granted.

Brahmanandan Nair N S

from Kollam, Kerala

Address:

Kollam, Kerala, 691003

I have senoritadx 5.5, having amc rt no 354/tmr systems, kollam. complaint booked on 2016oct9, 17, 21, 22. technicians came several times and took panel, motor etc, which i think are not defective. many many times i have phoned tmr. the phone attending staff says that the technician would come this day or coming day etc. what shall i do next other than going to consumer court. amc validity should be extended.
N. s. brahmanandan nair,
Harishree,
No 186, alattukavu nagar,
Kavanadu. p. o,
Kollam.3. ph[protected], mob [protected] e-mail: [protected]@yahoo.co.in

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Dec 9, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2016

IFB Industries Customer Care's response Dear Brahmanandan,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Nov 08, 2016

IFB Industries Customer Care's response Dear Brahmanandan,

This is to kindly inform you that our service technician visited and has confirmed that your washing machine is in perfect working condition. However, as advised to replace the plug point or shift the machine to lower floor for better performance of the machine.

Once again, sincere apologies for the inconvenience caused and assuring you our best services.

IFB Team