[Resolved] IFB Industries — Being a AMC customer service repair not done | |||
Being a IFB washing machine customer since from 1996, having AMC service management, maintenance, or repair AMC franchisee authorized by IFB industries limited registered office, 14, Taratolla road, Kolkata-700088. My AMC serial no is 52314 for2015&16 Machine serial no15031, model EVADX as per invoice cum receipt, dated on[protected] & valied up to[protected].AMC franchisee Name as S.M.Agencies Coimbatore. As per my knowledge the AMC done on[protected]., not at all registered with registered office Kolkata. I have registered a complaint to service centre Hydrabad on[protected] and my compaint no (or ticket ) is [protected], and my customer id is 1744245, and my 2nd complaint in between[protected], and the third on[protected].even with the several complaint service and repair is not done. As per their requst I have phoned and asked for help from IFB service managers Mr.Shanmugam, HIS MOBILE NO IS [protected] AND TO Mr. .NANDAKUMAR of Coimbatore and his call no is [protected], but nothing happened. With out washing assistance it is very difficult to live like senior citizen at the age of 68 years. Hope for the best from your side. This my final attempt. Thanking you sir. Was this information helpful? | |||
May 9, 2017 Complaint marked as Resolved Verified Support Oct 30, 2015 IFB Industries Customer Care's response Dear Xavier, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Nov 07, 2015 IFB Industries Customer Care's response Dear Xavier, We regret the inconvenience caused. This is to kindly inform you that we have been trying to reach you on the given number to get an appointment for our technician to help fix your machine but have been unable to. Kindly provide us with the best day/time to your convenience and we will send our technician to resolve your issue. Once again we regret the inconvenience caused and assure you our best services. IFB Team | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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