[Resolved]  IFB Industries — Complaint about IFB Eva SX washing machine

Address:

New Delhi, Delhi, 110059

REGISTERED A COMPLAINT 5 DAYS AGO WITH COMPLAIN NO: 18509337 and Technician visited some other site n resolved complaint without informing me. Again I registered a complaint 2 days back but no luck yet. Complaint No is 18520183.

When I called customer care on[protected] they said they can't do much and they said that I need to talk to Area supervisor of Delhi Mr. Manoj on [protected], but guys and what he said is that the complaint will get resolved by yesterday evening(Oct 6th 2016) but no one turned up, One technician called me up having no [protected] but he doesn't have proper machine parts/equipment to rectify my washing machine and he promised to came in evening on Oct 6th 2016 but in evening he switched his phone off and now when I called him today morning then he said "ab toh jo ho gaya so ho gaya ab he won't attend my call, mujhe jo karna hai kar le".

Are these IFB person talk like this and they are getting trained to talk to their customers like this, if so then I think this is a worst service that I have seen in my life. After Product getting sold no one will be responsible for after Sales Support.

Thats awesome!!!.

IFB thanks for recruiting such a person for you end user support. What should I say now. Just will wait n watch the dramatic show.

Regards
Rupesh
+91-[protected]