[Resolved] IFB Industries — Complaint not being addressed

devepal

from Lucknow, Uttar Pradesh

Address:

Lucknow, Uttar Pradesh, 226016

Hi

my washing machine is not working from last one month facing issue (i.e. Error E4)...

i had complained for same on 24th Dec. ticket no is 18936674
some one has attended on 2nd Jan but issue not resolved and i had informed same on 3rd Jan 2017

But you has append a new ticket 18983806 for this and Serves centre is asking charges for same and still issue not resolved.

kindly get this issue resolve on urgent basis...

BR//
Devesh
[protected]

+2 photos

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Feb 14, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

IFB Industries Customer Care's response Dear Devepal

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Jan 12, 2017

IFB Industries Customer Care's response Dear Devepal,

We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Washing machine. Kindly let us know if you would like us to repair your machine and we would be glad to assist .

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue

IFB Team