[Resolved] IFB Industries — Complaint regarding ifb dishwasher | |||||
Sir, we brought ifb dishwasher in march 2017. Since April there's been some issues caused with the machine. We tried all the customer care possible but nothing helped us. Soon after the service man leaves, machine starts showing f5 or f9 errors. very first service man said that this error is not a big issue just need to clean the pipes and all should work fine.. but as soon as he left same error repeats.. then we called the same guy again for reporting the issue, since he had some personal problems so he didn't showed up.. then we called customer service this time they send this service man who checked the washer and informed us that during installation on first day there has been some damage to the pipe under. Also he informed us that the first service man who came to demonstrate has given us the non ifb stand for the machine which would have caused the damage. And he said he will fix that soon but it's been more then 10 days he didn't showed up yet.. so my request to you to solve our problem at the earliest. It's not even been a month since we purchased and it's started troubling us ever since.. so please look into our problem and solve it at the earliest possible Was this information helpful? | |||||
Jul 1, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support May 27, 2017 IFB Industries Customer Care's response Dear Sireesh, Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support May 30, 2017 IFB Industries Customer Care's response Dear Sireesh, Hope your issue has been resolved. Do write to us if you require further assistance. Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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