IFB Industries — demanding money for part replacement under 100 percentage warranty

Address:

Pune, Maharashtra, 411057

I had purchased 6 kg front load washing machine of ifb on 9/6/2014. It is still under 4 years 100 percentage warranty. My machine motor pump part has been replaced by a technician. Now still being under 100 percentage warranty, technician and his in charge demanding money from me. They say 100 percentage warranty does not include motor pump which is not clear. I had clean machine as per demo given to me. I didn't got any callfrom ifb company for regular maintanance.in the company warranty book details shows it nor company website say that they exclude motor pump parts in 100 percentage warranty of 4 years.

I had raised ifb ticket number : [protected] which was closed without resolving this problem. I am facing problem in today to life.

I will file a case in consumer court to claim my money back against your 100 percentage gauranty.

Please call me to discuss on my cell [protected].