[Resolved] IFB Industries — Dishwasher complaint

Malik P

from Etawah, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226001
Website:	Ifb

Disgusted with the services of your team especially the service centre and technicians
My dishwasher stopped working on 11/9/2016
Complaint on 12/[protected]
Till 15th no show of complaint being attended . After following up with mr. Gaurav and mr. Siddiqui in Lucknow- it was attended to.
The technicians came checked the machine and come after 3-4 days with a wrong part .
On 23rd (10days) the machine apparently was fixed and we paid 6000/-
Till 26th complaint again as the dishes weren't dry when cycle finished and then stopped mid way.
AMC For 4 products done on 26th
Ever since been complaining and complaining to no success.
Complaint number 18390547
Now 18483394
Have been calling everyday since 19th - 27th October to service centre with no success.
Have a list of people who promised and I screamed at to no luck.

What kind of team is this.
A consumer case is going to be filed tomorrow against your company.

Priyanka Malik
Wife of Sumeet Malik
Supreme Court advocate

Regd. number- [protected] Lucknow
mr. Surendra Malik - Supreme Court advocate

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Dec 10, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2016

IFB Industries Customer Care's response Dear Malik,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Nov 08, 2016

IFB Industries Customer Care's response Dear Malik,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.