IFB Industries — Dishwasher motherboard failure

Mydetails:N.Rajamani, No.16/13old Vinayagam st.west mambalam.
chennai. 600033. TN.
Product.IFB Dishwasher: Model:Neptune DVX1plus:
AMC:[protected].
complaint:mother board failed to operate.
complaint Ticket no.[protected]dt.01.02.2024.
grievance : complaint unresolved for the past six and more days.
Enquired for status of complaint with IFB ececutive.
Executive replies "SPARE NOT AVAILABLE":
My feeling:Executive is indifferent and gives a nonchalant reply
shregging his responsibility.
My age:86years:My wife:80years.
Dishwasher is an essential component indaily kitchen core of work.
you executive failed to understand our mental and physical agony due
to the absence of dishwasher assistance.
My proposed action:Approach Consumer Grievance Cell if the problem
not solved by 07.02.2024.