[Resolved]  IFB Industries — dishwasher-neptune dx

Address:560092

I have registered a compliant of my dishwasher neptune dx for error f8, on 27.07.2017 no technician visited, but i received an sms on 31.07.2017 that my compliant no.[protected] has been resolved. As the problem is not solved i again registered a compliant on 02082017 ticket no.[protected], your technician visited but not able to solve the problem and as i called in the morning yesterday[protected] they informed they have informed that senior technician will visit on 20082017 at 2 pm, but no one visited nor i received any call from your techincians.
Sir, i have also inform you that i have entered amc for the above product, but still the problem is not attended properly. Kindly look into the matter
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Sep 24, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
IFB Industries Customer Care's response
Dear Sir/Madam,

Thank you for sharing details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES
Complaint comments 

Comments

One month before Washing machine door was damaged.but service center not responsible to the complaint
IFB Industries Customer Care's response, Aug 22, 2017
Verified Support
Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
On going complaint. Dryer under service contract needs new motor.
Dishwasher needs service.
Totally unprofessional after service .
IFB Industries Customer Care's response, Aug 22, 2017
Verified Support
Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
Two of the buttons of the microwave are not working, the start and the stop buttons. I stay in this place which is Mahloi Pin code 496440.
IFB Industries Customer Care's response, Aug 22, 2017
Verified Support
Dear Sir,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES

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    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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