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Our complain regarding Ifb dryer has not been resolved no body has even bothered to make a phone call since a month bad highly irresponsible
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My complaint no is 18487713 no iI have ifb fully automatic machine and it had some problem from 30 of september .i have filed a complaint on 30... i call in ur centre 7 -8times ...nobody reached right now ...its so guilty and shameful to forward this
IFB Industries Customer Care's response, Oct 19, 2016
Verified Support
Dear Sir,
Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: 1860 425 5678 Other subscribers: 1800 3000 5678 Email id: [email protected]
We assure you our best services.
IFB Team.
Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: 1860 425 5678 Other subscribers: 1800 3000 5678 Email id: [email protected]
We assure you our best services.
IFB Team.
The payment for a dishwasher (Neptune VX) was done on 4rth November 2016 to a CSD Supplier, Sham Lal Krishan Lal, Sadar Bazar, Delhi Cantt., bearing Invoice no. GR-2610 from the Godown Naraina. The delivery was done in two days time and two days after a person for installation came just to discover that the machine delivered was a faulty, used machine with a lot of rust inside and outside the machine. The complaint was made by the ifb staff with a promise of replacing the machine in two days time. We are yet to receive the machine. It is indeed very disgusting to keep the faulty piece at home. What is the process of expediting? Does anyone pay any heed to the complaints made? Please reply.
Thanks for the response. We can be contacted at mobile no. [protected]. The address is F-1 Kaveri, IGNOU Complex, Maidan Garhi, New Delhi- 110068.
It would be really good if you could spell the time it will take for the exchange of the machine as its already been more than the time we were promised by the IFB personnel who visited us.
It would be really good if you could spell the time it will take for the exchange of the machine as its already been more than the time we were promised by the IFB personnel who visited us.
We have been corresponding through email to the IFB customer care however, there is no progress. Can we be informed? Is there any possibility of refund of money so as to end this ordeal? It has not been a good experience. Hope to get a response.
We were sent a message on 24rth November 2016 asking for whether we have received the machine or not with an assurance of delivery on the same or the next day. However, the story keeps continuing without a fruitful result. Should we think that this will end with the complaint to the consumer court or something will show up. Please revert.
The changed machine finally reached us on 3rd December 2016. The engineer who came the next day i.e. on 4rth December 2016 found a big dent on the lower front of the machine. The damaged machine according to the IFB engineer is not usable and has lodged a complaint to the company.
However our request to the company is that our cost for the machine be now returned. Because of this bad experience of ours with you we would like to buy the machine from some other dealer.
Thanking you in anticipation of cooperation.
However our request to the company is that our cost for the machine be now returned. Because of this bad experience of ours with you we would like to buy the machine from some other dealer.
Thanking you in anticipation of cooperation.
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