[Resolved]  IFB Industries — Drum damaged within 5 yrs

Address:

Gurgaon, Haryana, 122016

I have a fully automatic washing machine, elena dx 5.5kg. Which has been regularly serviced. Just a day ago, it made a huge bang, and started jumping off the ground at it's position, because of which it had to be switched off. A repairman came over, and said the entire drum needs to be changed, costing around 6k. How can a quality product like ifb last for such a short span. This is not why customers spend more money buying trusted brands. I will prefer buying some brand other than ifb in the future for such a quality that too at a higher price.