[Resolved] IFB Industries — E7 error from past one year

info2gunasekhar

from Bengaluru, Karnataka

Address:

560041

I bought IFB Senator DX 6KG. Getting issues[E7 error] from past 1 year.
Last when it come fist time around Nov-2015, after couple of requests IFB service engineer changed the Mother board. Then it works fine for 2 to 3 months.

They asked me to take AMC then i took for AMC for one year.

The same issue getting repeated again from past 8 months. From then am raising a request for every month. Various people from IFB coming and looking over it but still the problem exist. Also my AMC about to expire.

Note: Please resolve it ASAP the issue also extend the AMC till issue get resolved.
Feeling very bad services from IFB.

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Feb 6, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2017

IFB Industries Customer Care's response Dear Gunasekhar

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team