IFB Industries — ELITE AQUA VX 7.0 Front Load

This washing machine is creating troubles since the day1.

I bought this bloody waste machine in 2017

With the troubles it created, we have changed most parts (luckily was under warranty till 2021). We have changed the drum, board, rubber (rubber was not covered under warranty and was changed only in 2021).

Recently, the machine started spitting smoke out and when it was diagnosed I was told that it was due to the rubber. They said it will be under warranty and had to change it by paying ~2.5k+590rs as Service Charge.

Now again, exactly after a year, the same issue of smoke is repeating and we are asked to change the same part again. I am not sure what is the quality of the spare material makes me wonder is IFB really a good brand.

Adding cherry to the top, the technician threw another bomb (this time nuclear), saying the bearing needs to be replaced along with the drum as well. Particularly to say the drum was replaced under warranty ~1.5years back.

I am seriously fed with this company and definitely this company has to be kicked out India for providing such substandard quality of products.

When I raise this to customer care, they are pushing to buy AMC stating machines will create problems and buying AMC could bring peace.

We have paid the 590rs to the technician, they said they will come back with rubber part spars in two days and fit it in the machine. It is been almost 10days and their company's number is not active to reach out - +91 [protected]/[protected].

Now I am feeling bad of spending 33k of my hard earned money over this waste machine that creates a maintenance of min. 5k a year.

I want IFB to interfere and Get this sorted out ASAP