[Resolved]  IFB Industries — eva aqua vx washing machine fl

I purchased the washing machine on 17/08/2014 from khosla elect. Pvtltd, kolkata.
The machine is not functioning since 21/07/2017 and it is under 4years warranty from the date of purchase.
I lodged a complaint to you on 21/07/2017, your technician visited my house on the same day and discovered the door lock is out of order. After two days he came with the door lock but could not repair and told me that front panel and door lock both should be change at a time and as early as possible he will repair the same as and when hr will get the front panel. But very sorry to say that till date the machine has not been repaired.
My complaint coupon no is [protected] dtd 21/07/2017.
Please solve the problem immediately.
Ashok kumar gupta
Mob no-[protected]
Station rd (Near link rd)
Po-sonarpur, kol-700150