[Resolved] IFB Industries — Even after raising continuous complaints, I have received no response

sreeramulub1

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600089

Complaint number : [protected] & [protected]

( AMC no : 0024638)

Even after raising continuous complaints, I have received no response from your side regarding the issue of the washing machine. I have called the customer care several times and they kept on giving reasons and accepted to send the service person every time I called.

I have informed that I am ready to pay for the motor which do not cover under AMC still there is no action taken from your side in sending the service person.

This is really annoying to accept such reaction from your company.

Requesting you once again to resolve the issue as soon as possible and send the service person for immediate action.

In case if I do not receive any response from your side, then I will be forced to move this problem ahead legally.

Expecting your speedy action with this regard.

T/R
Suresh babu reddy
[protected]...

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Mar 22, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2016

IFB Industries Customer Care's response Dear Suresh,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Apr 07, 2016

IFB Industries Customer Care's response Dear Suresh,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team