[Resolved]  IFB Industries — expensive spare prices even when the product is in warranty

Address:

Bangalore, Karnataka, 560043

Hi,

Ticket# [protected]

I had complained to customer care for the glass broken due to pressure inside the washing machine and no fault o[censored]s. The service technician charged rs 2820/- just for the door glass. Can someone tell me from ifb why the spares are so costly and what is the use of 100% warranty if you say glass is not covered under warranty? This clearly looks as manufacturing defect. I would need complete refund.