[Resolved]  IFB Industries — Extended warranty issues

Address:

625531

I had extended the washing machine warranty for 2 years
Now the washing machine is under repair
The technician attended the complaint and they told that bearing should be replaced. And they told that bearing and spare parts comes under warranty and free of charge. But they ask charge of traveling for technician otherwise to bring the washing machine to service center point. The asking rupees 600 for traveling charge. The distance between service centre and my home. Is around 6 km only
And also asking labour charge for changing parts, they not confirmed labour amount and they will tell about the amount of labour during replacing the parts.
They not even provided the rules and regulations and warranty card also.
They have provided only a copy of invoice.
Kindly make enquiry about it

The service center name new majestic engineering
Theni 625531 tamilnadu
Ph[protected]