[Resolved]  IFB Industries — Extremely hopeless service

I had bought an IFB machine in July 2016. The guy who came for installation was shown the scratch on the top and he told us to register the complaint and it will be changed. .i registered the complaint but to my surprise I just got an SMS saying : my complaint has been attended and closed. I immediately sent an SMS saying that nothing has been done. No one came . Again I complaint that the frame on which machine is kept needs to be tightened but no one came. Now the machine has stopped working and I have washed clothes may be 10 times in last 3 months and I have been requesting for last one week to the dealer and company to attend my complaint but to no avail I sincerely regret my decision to have bought an IFB. The worst machine with pathetic service